Containers may also be stored outdoors to the side or rear of the house. The best place to store your cart is in an indoor covered area like a garage or shed. Once a report is made, contact the City Services Center at (608) 755-3110 to schedule delivery of a new cart. An online minor incident report form may be completed or a report may be made by calling (608) 755-3100. If your cart is stolen, a report must be filed with the Police Department. This service is provided free of charge if the damage occurred during regular use. A staff member will be sent to your residence to fix or replace your cart. If your cart is damaged, please call the City Services Center at (608) 755-3110. Damaged or Stolen CartsĬascade Cart Solutions provides a ten year warranty covering all aspects of the cart. The current cost for a set of new carts, including one trash cart and one recycling cart, is $110. The cost of any post-warranty repair work on a purchased cart would be charged to the resident, plus service fees. Any purchased carts are the property of the customer. These carts must remain at the property if the customer moves.Īdditional trash carts can be purchased through the City (current cost $55 each). Customers may receive an additional recycling cart at no cost. Arrangements can be made by calling City Services at (608) 755-3110.
If the City performs a delivery or exchange, there is a $15 service fee per trip. Even if a lot of trash or recyclables is not routinely generated, there will likely be times throughout the year where the extra capacity is needed.Įxchanges or additional cart assignments may be completed in-person at no charge at the City Services Center located at 2200 N.
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